We’ve introduced a new feature for sessions: Session Restrictions. This feature gives you even more control over your sessions by allowing you to determine if certain sessions can only be visible to certain user types. For more information about this new feature, check out this Help Center article.
To enhance the security of your accounts, we have updated our login processes. Now, accounts can have a single session active on one device/browser at a time. For more information about this security update, check out this help article.
If you’re ever working in the Events Builder and forget how a specific feature works, click the new (?) icon at the top of the page. This will take you to our online Help Center that contains a host of help articles and how-to documentation that will get you back to work again.
Reporting & Analytics
As we continue to update and improve reporting, we also are updating our documentation. Keep an eye on our Help Center’s Reporting space for the latest documentation explaining the most recent Reporting updates.
Dashboard, Users, and Sessions
All reports that appear on the Dashboard, Users, and Sessions tabs are complete. Please check out our documentation and contact us if you have any questions regarding these reports.
We’ve made a number of updates and improvements to Social27 Analytics — too many to list here! For full documentation on the new and improved reporting, check out our Help Center articles. If you are looking for a quick Analytics overview, check out this article. We’ll continue to add Analytics documentation to our Help Center that will help you navigate through our reports with ease.
We’ve received many requests for a document that includes all fields that appear in Analytics. In response, we have created this spreadsheet you can reference whenever needed. We will keep this spreadsheet updated as best as we can, but it may not always reflect every field included in reporting, as we are continually updating and improving the data we make available to you!
Page Settings (General Settings > Pages) has been updated for greater functionality and reliability, including the ability to edit sponsor search settings.
Reporting & Analytics
All reporting labels are being updated for easier readability and understanding, tool tips have been added to help you understand the information you are seeing, and contextual fields, such as User Role, have been added to many reports.
Comprehensive documentation that details all updates that have been made to Social27’s reporting is coming soon!
Custom Reports Tab
This tab no longer appears in the Events Builder. Reach out to your CSM if you have any questions or concerns about the reports that were located in this tab.
Please note, the Downloads tabs will soon be removed and all reports will be transitioned to the Dashboard tabs. Check out this post for more details.
The Analytics Dashboard interface update is complete! Take a moment to check out the new and improved look and see what’s happening in your event.
The old Registration by milliseconds report has been improved and moved to a new location. You can now find it by navigating to the first report on the Users tab.
The Day Wise First In Last Out report that once appeared on the Downloads tab can now be found on the Users Dashboard tab.
The User Connections report that once appeared on the Downloads tab can now be found on the Users Dashboard tab.
Use the toggle buttons on the first report in this tab, to view the Top Sessions and Session Attendance reports, which contain all details about the session.
Use the toggle buttons on the first report in this tab, to view the Top Booth Visitors and Total Booth Visitors reports, which contain all details about sponsor booth visitors.
Attendees can now see a lock icon on Roundtables and Boardrooms that are locked and not allowing additional attendees to join.
Social27’s Analytics Dashboard has a new look and feel. This updated layout is easy to navigate, allowing you to see more information without as much scrolling. The new graphs are more informative and intelligent, and contain highly accurate and informative tool tips.
In addition to the new Dashboard layout, you’ll now find new locations to download your reports. Previously, the large number of downloadable reports available resulted in confusion, sometimes hindering users from finding the data they need. We have reduced this complexity by limiting the total number of reports, while still ensuring all data you need can be easily found.
Social27’s Analytics Dashboard has a new look and feel. This new, efficient layout is easy to navigate and makes better use of screen real estate, allowing you to see more information without as much scrolling.
The new graphs are more informative and intelligent, and contain highly accurate and informative tool tips.
The Registration report is now available as the first report on the Users Dashboard (Analytics > Users > Dashboard).
Custom fields, user roles (called User Permissions for clarity), and UTM links are now included in this report.
This report is currently available on the Downloads > Custom Reports page, but this page will be phased out soon (see below).
You can now find all reports that previously appeared on the Custom Reports page on the Downloads tab of their respective Analytics pages. (i.e., all Custom Reports related to Users can now be found at Analytics > Users > Downloads).
Starting next week, some reports will be merged into a single report and, when possible, moved to the appropriate Dashboard page.
The Analytics > Custom Reports page will be phased in the near future as reports are moved to the various Downloads pages.
You can now create sponsored roundtables and boardrooms without being associated with a booth. (You must first be added as booth rep to create these roundtables/boardrooms.)
In the Meeting Details section, Accepted and Pending icons will now appear on the profile images of all invited attendees to identify which attendees have accepted the boardroom invite and for which attendees the invite is still pending.
You will now see a live session banner at the top of the Sessions page whenever a live session is currently in progress. You can click on this banner to easily join the session.
On the Admin > Speakers page, the speaker‘s Display Order (position on the Speakers page in the attendee site) now appears in the bottom right corner of speaker’s tile.
Reporting & Analytics
Custom reporting fields will now appear on the Registration report, which can be accessed in the Events Builder by navigating to Dashboard > Users > Downloads.
You can now track business analytics information using Google Analytics and Adobe business tools. Talk to your CSM if you are interested in using this feature.
General Settings: User Cookie Consent
A new tab, User Cookie Consent now appears in the Pages section. This form will allow you to seek user consent for cookies.
Reporting & Analytics
Dashboard: Calendar View and Tool Tips
A calendar view option has been added to the Dashboard section. You can select date ranges from the available combinations or set a custom date range. This calendar view is also available in the Sponsor Workspace.
The timestamp below the calendar now reflects the event time zone.